ZLPMS/PMS.Interface/ComplaintManage/IComplaintList.cs

using PMS.BusinessModels.ComplaintManage;
using PMS.EntityModels.PersonManager;
using System;
using System.Collections.Generic;
using System.Linq;
using System.Text;

namespace PMS.Interface.ComplaintManage
{
    /// <summary>
    /// 创建人：伍莲魁
    /// 创建日期：2018/12/13
    /// 功能模块：投诉列表
    /// </summary>
   public  interface IComplaintList
    {
        /// <summary>
        /// 投诉列表查询
        /// </summary>
        /// <param name="Model">查询条件</param>
        /// <returns></returns>
        string GetComplaintDatagrid(SelectComplaintListModel Model);
        /// <summary>
        /// 获取项目投诉附件路径
        /// </summary>
        /// <param name="id">投诉ID</param>
        /// <returns></returns>
        string GetComplaintFile(string id);
        /// <summary>
        /// 从FTP获取投诉图片
        /// </summary>
        /// <param name="id"></param>
        /// <returns></returns>
        string GetComplaintFileFromFTP(string id);
        /// <summary>
        /// 获取投诉人详细
        /// </summary>
        /// <param name="PID">投诉人ID</param>
        /// <returns></returns>
        string GetComplaintPerson(string PID);
       
        /// <summary>
        /// 获取投诉人详细Model
        /// </summary>
        /// <param name="PID"></param>
        /// <returns></returns>

        Person_Model GetPersonModel(string PID);
        /// <summary>
        /// 获取项目投诉过程
        /// </summary>
        /// <param name="id">投诉ID</param>
        /// <returns></returns>
        string GetDealProcess(string id);
        /// <summary>
        /// 获取过程沟通
        /// </summary>
        /// <param name="id">投诉ID</param>
        /// <returns></returns>
        string GetCommunicate(string id);
        /// <summary>
        /// 提交过程沟通内容
        /// </summary>
        /// <param name="id">投诉ID</param>
        /// <param name="Content">内容</param>
        /// <param name="UserId">提交人ID</param>
        /// <returns></returns>
        bool SubmitCmt(string id, string Content, string UserId);
        /// <summary>
        /// 投诉受理
        /// </summary>
        /// <param name="model">受理表单模型</param>
        /// <returns></returns>
        bool ComplaintAccept(FormAcceptComplaint model);
        /// <summary>
        /// 投诉分配
        /// </summary>
        /// <param name="model">表单模型</param>
        /// <returns></returns>
        bool ComplaintDistributeSub(FormAcceptComplaint model);
        /// <summary>
        /// 投诉登记
        /// </summary>
        /// <param name="typeCode">投诉种类</param>
        /// <param name="events">投诉标题</param>
        /// <param name="detail">投诉描述</param>
        /// <returns></returns>

        string ComplaintRegistration(string typeCode, string events, string detail,string PersonID);
        /// <summary>
        /// 投诉图片上传
        /// </summary>
        /// <param name="CompliantID">投诉ID</param>
        /// <param name="src">附件路径</param>
        /// <returns></returns>
        bool ImageUpload(string CompliantID,string  src);
        /// <summary>
        /// 个人投诉查询
        /// </summary>
        /// <param name="model"></param>
        /// <returns></returns>
        string QueryComplaint(QueryComplaintModel model);
        /// <summary>
        /// 通过ID获取投诉详情信息
        /// </summary>
        /// <param name="id">投诉ID</param>
        /// <returns></returns>
        string GetComplaintDetail(string id);
        /// <summary>
        /// 撤销投诉
        /// </summary>
        /// <param name="id">投诉ID</param>
        /// <returns></returns>
        bool DeleteComplaint(string id);
    }
}